Support — Mighty Automation

01Open a support ticket

If you have an account, a ticket is the best way to reach us — it keeps the whole conversation and any screenshots in one thread.

Sign in and open your project.
Click Contact Support at the bottom of the left sidebar.
Pick a category, describe the problem and attach screenshots if they help. Replies show up in the same thread.

Can't sign in, or don't have an account yet? Email support@mightyautomation.com.

Include — the email on your account, your project name and what you tried. For MCP issues, include the client you use and the exact error text.
Never send secrets — we will never ask for your password, MCP key or card details.

Setup for each client, the full tool list, example prompts, troubleshooting and pricing are in the MCP connector docs. Common fixes:

401 Unauthorized — the key is missing, incomplete or revoked. Send the whole mva_mcp_… key as Authorization: Bearer …; rotate it under Integrations if unsure. More
403 insufficient_scope — the key's scope can't use MCP (for example a voice-scheduling key). Generate an MCP key under Integrations.
429 rate_limited — slow down and retry after a few seconds.
Plan or credit message — returned as a tool error, not an HTTP code. See pricing; failed calls are never charged.

Rate limit — about 60 MCP requests per minute per key; every call in a batch counts.
Transport — stateless Streamable HTTP over POST only; no SSE stream.
One active MCP key per project — generating a new key rotates the old one.
Paid plan required — MCP tools are unavailable on a free or inactive plan.
OAuth sign-in — available on dev / rolling out. Use an API key for production workspaces.
File import — import_file accepts images, audio, video and PDF up to 10 MB.